Refund Policy
Refund Policy
Effective Date: [Insert Date]
At Kalyan Travels & Finance, we are committed to transparency and fairness. This Refund Policy outlines the circumstances under which refunds may be issued for our services, including overseas manpower recruitment, travel assistance, and financial programs.
1. Overseas Manpower & Job Application Fees
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Application, registration, or service fees for overseas job placement are non-refundable, as these fees cover administrative, verification, and processing costs.
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Refunds may be considered only in cases where the candidate is not eligible for deployment due to company error or visa rejection by authorities, subject to verification.
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Refund requests must be submitted in writing within 15 days of the service or decision.
2. Travel & Logistics Services
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Payments made for flight tickets, travel bookings, or accommodation are subject to the rules of airlines and travel service providers.
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Any refundable amount from third-party travel providers will be processed and returned to the client after deducting administrative charges.
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Non-refundable tickets or bookings cannot be refunded.
3. Financial & Loan Programs
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For loans or financial assistance, once disbursed, the principal or processing fee is non-refundable.
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Any overpayment or error in collection will be verified and refunded promptly.
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Group-based loan repayments are subject to the terms agreed upon during group formation.
4. Requesting a Refund
To request a refund:
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Contact our support team at [Insert Email / Phone Number] with your details and reason for refund.
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Provide any relevant documents (payment receipts, application ID, etc.).
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Refund requests will be reviewed within 7–14 business days, and decisions will be communicated via email or phone.
5. Important Notes
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Refunds are not guaranteed for circumstances beyond our control (e.g., visa rejection due to candidate information, government restrictions, or travel delays).
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The company reserves the right to modify this Refund Policy at any time, with changes effective immediately upon posting on our website.
6. Contact Us
For any questions or assistance regarding refunds, please contact: